Label smoothing loss is a widely adopted technique to mitigate overfitting in deep neural networks. This paper studies label smoothing from the perspective of Neural Collapse (NC), a powerful empirical and theoretical framework which characterizes model behavior during the terminal phase of training. We first show empirically that models trained with label smoothing converge faster to neural collapse solutions and attain a stronger level of neural collapse. Additionally, we show that at the same level of NC1, models under label smoothing loss exhibit intensified NC2. These findings provide valuable insights into the performance benefits and enhanced model calibration under label smoothing loss. We then leverage the unconstrained feature model to derive closed-form solutions for the global minimizers for both loss functions and further demonstrate that models under label smoothing have a lower conditioning number and, therefore, theoretically converge faster. Our study, combining empirical evidence and theoretical results, not only provides nuanced insights into the differences between label smoothing and cross-entropy losses, but also serves as an example of how the powerful neural collapse framework can be used to improve our understanding of DNNs.

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