The paper shows that parameter-efficient reinforcement learning (PE-RL) is a highly effective training regime to improve large language models' (LLMs) ability to answer queries on sensitive topics with a Neutral Point of View (NPOV), i.e. to provide significantly more informative, diverse and impartial answers. This is shown by evaluating PE-RL and multiple strong baselines-including LoRA finetuning (strongest baseline), SFT and RLHF. PE-RL not only improves on overall NPOV quality compared to the strongest baseline ($97.06\%\rightarrow 99.08\%$), but also scores much higher on features linguists identify as key to separating sufficient answers from "great'' answers ($60.25\%\rightarrow 85.21\%$ for presence of supportive details, $68.74\%\rightarrow 91.43\%$ for absence of oversimplification). A qualitative analysis corroborates this. Moreover, our evaluation also finds a key property of PE-RL for this task: unlike methods that update all parameters, it generalises out of topic. Finally, to enable further studies we also release the dataset, SHQ-NPOV, and provide a methodology to create such datasets through iterative rounds of human peer-critique and annotator training.

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