AI scribes are transforming clinical documentation at scale. However, their real-world performance remains understudied, especially regarding their impacts on patient safety. To this end, we initiate a mixed-methods study of patient safety issues raised in feedback submitted by AI scribe users (healthcare providers) in a large U.S. hospital system. Both quantitative and qualitative analysis suggest that AI scribes may induce various patient safety risks due to errors in transcription, most significantly regarding medication and treatment; however, further study is needed to contextualize the absolute degree of risk.
翻译:AI 转录助手正在大规模变革临床文档记录。然而,其在真实世界中的表现仍缺乏充分研究,尤其是在对患者安全的影响方面。为此,我们启动了一项混合方法研究,针对美国某大型医院系统中 AI 转录助手用户(医疗服务提供者)提交的反馈中提出的患者安全问题进行分析。定量与定性分析均表明,AI 转录助手可能因转录错误(尤其是在药物和治疗方面)引发多种患者安全风险;但需进一步研究以明确其风险的绝对程度。